Managed Workstation – Administrative Access Exception

If you require admin rights on your Managed Workstation/DGSD-supplied computer please complete the form at

https://yale.service-now.com/it?id=it_sc_cat_item&sys_id=37e87e211b1b34500abba866624bcbc6

You’ll need to check “I cannot find my computer”

a screen shot of the admin rights webpage

PC Serial Number and Computer Name Lookup

Mac Serial Number and Computer Name Lookup

Serial Number

To find your serial, click on the Apple icon in the top left
Select “About This Mac”
The popup window will display your computer serial

Computer Name

Your Mac computer name is the letters “MW” before your serial number
For example, if your Mac serial is “ABC123DEF”
The Mac computer name is “MWABC123DEF”