General Information

Adobe Creative Cloud subscriptions are provided to Yale Faculty, Staff and Students
Subscriptions must be requested and renewed each year (directions below).
Each NETID can activate Adobe on two computers.
If a third computer is activated, you will be asked to deactivate one of the computers.
Applications include, Photoshop, Illustrator, inDesign, Acrobat DC, Premiere and many more.

Request/Renew the Free subscription

Visit http://yale.onthehub.com/ to activate or renew your subscription

Open a browser and navigate to http://yale.onthehub.com/
In the top right, select “Sign in” and log in with your NetID.
Search for the product “Adobe”.
Find the product “Adobe Creative Cloud ETLA”, select “Add to Cart” for the Adobe Creative Cloud 12 Month Subscription
Select “View Full Cart”.
Finally click “Check Out”, complete the reCAPTCHA and select “Continue”.

Follow the download link provided from check out or visit https://www.adobe.com/creativecloud/desktop-app.html and download the Creative Cloud Desktop application
Install the application and open it
Log into the application with your Yale email address, you may log into two computers at a time. If a third computer is activated, you will be asked to deactivate one of the computers.
Install the applications you require, such as Photoshop, Illustrator, Premiere or Acrobat
Remember to renew your subscription every 12 months

The Creative Cloud application should be installed on all DGSD-owned computers
Open the application
Log into the application with your Yale email address, you may log into two computers at a time. If a third computer is activated, you will be asked to deactivate one of the computers.
Install the applications you require, such as Photoshop, Illustrator, Premiere or Acrobat
Remember to renew your subscription every 12 months

If the app is not installed or is malfunctioning, please submit a ServiceNow ticket